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Anritsu FAQs

Why doesn't my USB to Serial adapter work?
answer
The Sitemaster and the Handheld Software Tools program (HHST) will work with almost any commercially available USB to Serial adapter. If you don't have one yet, you can order one from us (P/N 551-1691) or pick one up from almost any electronics parts store (Fry's, Radio Shack, etc). You have to install the drivers that come with the device, and then you may have to go into control panel on your PC and manually set the Com port to Com 1 through Com 5, as these are the only ports the program will recognize. In Windows XP, you can do this by going to Control Panel, System, Hardware, Device Manager, Ports, Communications Port, Port Settings, Advanced, then click on the Com port pull-down; and it will show you which Com ports are in use on your machine. Set it to an unused port number 1 through 5, and everything should work. If not, please give us a call at 1-800-Anritsu.

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