Support | Anritsu Asia Pacific

Pre-Sales Support

Exceeding Customer Expectations

If a company purchases equipment for its production line and subsequently finds it doesn't meet expectations, it could mean disaster.

Mindful of this responsibility, we place high priority on service before you purchase our product.

Before selling any inspection system, Anritsu conducts an array of sample tests. Using actual products, we confirm the level of precision achieved under actual working conditions. And since detection accuracy and optimum conditions can be confirmed in advance, customers can purchase Anritsu products with complete peace of mind.

We ensure optimum performance through a wide range of technical seminars. These seminars cover an array of topics from operating principles and usage procedures to the latest trends in quality control technology.

After Sales Support

Comprehensive support, including excellent maintenance services, is our strength.

Even with the most careful use, machines inevitably become damaged and worn. That's why Anritsu offers a suite of maintenance services to ensure our high-performance products last longer and perform at their best.

In the production-equipment business, a product without a maintenance package is of little use.

When we sign a vendor contract with an agency in any country, we ensure as a non-negotiable condition that the agency can provide top-quality maintenance services in order to maintain equipment in good running condition and ensure rapid response in the event of any unforeseen trouble. We also offer service training in each region, improving the technical skill and knowledge base of service professionals. Whether the customer buys an Anritsu product from a local affiliate, an agency or Anritsu itself, dependable maintenance service is our promise.

A Global Maintenance Network

With each passing year, our maintenance network is expanding; today it encompasses some 40 countries and regions. We recognize that customers with a global business reach require dependable maintenance services wherever in the world they operate.