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Customer Service and Support

Service to Customers

Policy

In the Charter of Corporate Behavior, the Anritsu Group stipulates that the Group “will provide customers with socially useful products and services and appropriate information, and will communicate with customers in good faith. This will result in high customer satisfaction and trust.” In the Code of Conduct, We states that the Group“ will continuously provide creative, high level products and services that would satisfy the needs of our customer.” We strive to be a company that is and will continue to be trusted and chosen by customers around the world.

Activities/Achievements

  • Service and Support by Major Businesses

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Structure

Through various points of contact with customers, including sales and marketing and repair and maintenance services as well as our corporate website, the Anritsu Group provides customers with supports to solve their business issues. Since customers vary by business segment, our customer service and support are managed separately by the department in charge under each business group.

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