Service Assurance Technical Support
At Anritsu we wish to keep you as our preferred customer. A team of professional, highly skilled support consultants is available to put its experience and expertise at your service. Our technical support services are designed to ensure that you get help whenever and wherever you need it.
Anritsu technical support program is available for all Service Assurance portfolio and provides a continued service during and after the expiration of the standard product warranty. This service offering gives you access to one of our three Support and Maintenance Service Agreement levels, ranging from reporting via Anritsu Support Center to On-site assistance. Your investment in Anritsu products and services is your guarantee for quality.
- Access to world-class expertise
- Flexible solutions that satisfy your expectations
- Managed operational costs
- Protection of your investment
- Forecasting of your life cycle costs
- Help whenever and wherever you need it
- Technical Assistance Center (TAC) - Remote technical support to troubleshoot and resolve system problems
- Hardware (HW) Repair and Return or Replacement - Required activities for prompt repair and return/replacement of parts
- Software (SW) - Latest feature-constant product software updates and/or patches when generally available
- On-site Support
Need help with MasterClaw, eoLive or eoSight? Contact us to request more information. We will get back to you as quickly as possible.