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Improve LTE Uptake

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Maximize your LTE ROI  
           

Challenge

  • LTE roll out requires a large investment, but many devices are staying on 3G, negating the benefits of LTE
  • Customers buying plans are not seeing faster speeds and satisfaction is dropping
  • Many devices won't attach to LTE network unless CSFB services are enabled
     

How MasterClaw Solution Approaches the Challenge

  • Improve customer satisfaction by identifying devices and areas where devices can't attach to LTE
  • Reduce MTTR by identifying the highest priority areas (# of subscribers impacted)
  • Reduce resolution times using integrated root cause analysis

 

     
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1. Set up alarms to see affected locations in a map where CSFB isn't being enabled

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2. Go from specific location to complete data records including the affected user identification in just one click

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3. With one more click you'll get E2E trace details on each transaction

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