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Service Assurance

MasterClaw
Probing and Troubleshooting for Hybrid Networks
Anritsu’s comprehensive probing and troubleshooting solution is massively scalable and cost-effective for legacy and next-generation networks. It provides end-to-end insight into customer experience and network traffic with KPIs, detailed call-flow troubleshooting, real-time dashboards, and next-generation big data analytics and reporting. It assures 5G networks, virtualized and cloud-enabled, seamlessly alongside 2G to 4G networks. It feeds Anritsu’s smart applications which augment network data using predictive and prescriptive algorithms for smarter business and operational decisions.
Smarter Operations Using Automation
eoMind uses streaming analytics to detect subscriber-affecting issues. Using patent-pending machine learning, eoMind automatically detects anomalies in behavior for subscribers, isolates the root cause and then closes the loop using intelligent automation with a customizable suite of next best actions. It does it faster than traditional tooling, with high accuracy and reduces mean time to resolution (MTTR). With cases closed faster, fewer subscribers are impacted further reducing support costs.
Customer Analytics
Networks generate huge data volumes with billions of records and petabytes of data. Within the data is the story of how each customer experienced their services. eoSight is a scalable, cost-effective, big data solution with a multidimensional and smart view of customers, networks, devices, and applications. Using in-memory analytics, it meets operational and business needs quickly and uses predictive analytics to analyze trends and make predictions.
Probing on Virtual Networks
Anritsu’s Service Assurance is NFV ready, using our reliable, field-tested, and scalable vProbe. It works seamlessly with existing probing and troubleshooting applications. Anritsu helps service providers manage this new complex environment with correlated, end-to-end, customer experience and network traffic insights. Reduce uncertainty and risk on the move to virtualization with a single, simplified and effective way to probe, monitor and troubleshoot hybrid and NFV networks.

Automated Assurance and Augmented Analytics

Frost & Sullivan - 2016 Global Technology Innovation Award Recipient

Anritsu’s automated assurance solutions help CSPs manage and assure subscribers and services across complex networks with full end-to-end visibility of experience leading to reductions in the costs for operations and significant improvements in customer experience.

To achieve this, data is captured in real-time from probing, pushed to mediation for conditioning, and served to our service assurance and troubleshooting applications. Our probing solutions, which are both physical and virtualized, derive detailed insights at a subscriber, device, service, and network-level from underlying 2G to 5G networks.

With a full-network view and using tried-and-tested workflows, we reduce troubleshooting complexity and costs for all networks and help build a more business-focused approach to managing the network and subscribers’ experience. Drilldown to ladder diagrams and traces give the deepest level of insight into customer issues.

Augmented Analytics

Key to reducing costs, improving mean-time-to-resolution and improving customer experience is automatically identifying subscriber anomalies, linking them to the root cause and then closing the loop using intelligent automation.

eoMind is different from other OSS/Service Assurance tools. It is zero-touch, lightweight, and data agnostic. It uses streaming analytics to automate anomaly detection and selects next best actions in real-time significantly reducing mean-time-to-resolution and costs for Operators.

Our patent-pending machine learning algorithms help manage the growing complexity of networks using the same resources and help detect, prioritize, and close issues automatically.

vProbe

Virtual probing will be required on the move to virtualized networks. For most operators, a hybrid physical/virtual network will is needed first. Some greenfield operators will go fully virtualized from the start. Huge savings on capex and opex are promised with this generational leap in technology.

To manage and assure virtual networks using Network Function Virtualization (NFV) and Software-Defined Networking (SDN) requires a virtual assurance solution. Our vProbe is NFV ready, reliable, field-tested, and scalable. Supporting hybrid networks it works seamlessly alongside existing probing and troubleshooting.

Anritsu is helping service providers manage this complex hybrid environment with correlated, end-to-end, customer experience and network traffic insights with augmented analytics to close the loop on next-generation networks.

Customer Analytics

Customer Experience is a key driver of customer loyalty, customer retention and ultimately revenue for operators.

eoSight™ is our multidimensional data-driven smart view of your subscribers, network, applications, and devices. It is designed to handle huge volumes of records and data in a cost-effective manner suitable for both large and small service providers. In-memory analytics ensure speedy responses with predictive analytics supporting trend prediction.

Gain an operational edge with smarter business decisions using customer-focused use cases including customer experience management, service quality, and customer lifetime value.

Drilldown Explorer

Network, engineering and planning teams require real-time insights into performance, availability, and services to optimize operational resources and reduce mean-time-to-resolution.

eoSearch™ is a carrier-grade, scalable, service assurance solution providing a consistent, unified view of network and service performance, with tried-and-trusted workflows based on customer use cases.

Triage and prioritize issues to reduce troubleshooting time and save on operational costs on physical and virtualized networks.

Automated Assurance

Anritsu’s comprehensive probing and troubleshooting solution is massively scalable and cost-effective for legacy and next-generation networks reducing operational costs and driving efficiencies for customers around the world.

It provides end-to-end insight into customer experience and network traffic with KPIs, detailed call-flow troubleshooting, real-time dashboards, and big data analytics and reporting. It assures 5G networks, virtualized and cloud-enabled, seamlessly alongside 2G to 4G networks.

Operators want to invest in the future of their networks but also want to assure the investments already made. Anritsu's Automated Assurance solutions feed our smart Augmented Analytics solutions ensuring Operators stay smarter than the network.