“October 16, 2015: Thanks a million to team Anritsu! The new detector is in line and working like a trooper. You guys came through for me and I really appreciate it. I am a good contact whenever a prospective customer wants to talk to a current customer. I am a big fan.”
- John Steffens, DI Manufacturing, Omaha, NE
“This week, FBC is celebrating 25 years in business. This accomplishment would not have been possible without the support of the Anritsu team. The continuous improvement of your inspection systems and customer support, allowed us to incrementally improve our product by removing defects. On behalf of everyone at FBC I want you to know that Team Anritsu is contributing to the job security of 365 families.”
- Les Leech, President of Fremont Beef Company, Fremont NE
“OSI Group: Anritsu has been a valuable partner to the OSI Group now for over 7 years. What we like and appreciate from Anritsu Industrial Solutions USA is that they deliver on their promises of performance. Over the years, we have worked side by side with their maintenance and development teams and found several new applications for their x-ray systems and improved detection performance beyond the industry standard. Best Regards."
- Larry Glaser, AVP, Director of Operations and Process Support OSI Industries LLC, Aurora, IL
“Kettle Cuisine - Who should I direct our positive feedback to within Anritsu regarding the ease of interaction with your equipment. My techs commented on what a surprise it was to find the Anritsu equipment readily accessible for a quick change of parts and product setup with minimal downtime. I have never heard them speak so positively about a piece of equipment like that and wanted to pass it on.”
- Robert Solomon, Facilities Manager, Kettle Cuisine, Chelsea, MA
“Haliburton International Foods, Inc.: I was going to install metal detectors but the Anritsu X-Ray System proved to be the most sensitive inspection system on the market. It can detect particles as small as 0.3mm in size. We also incorporate Anritsu's QuiCCA Quality software to monitor and record the live and historical operation of the Anritsu equipment with tracking and recording capabilities of every packages’ image in a 20-terabyte storage system.”
- Ian Schenkel, President & CEO, Haliburton International Foods, Ontario, CA
“Request Foods: The Anritsu (x-ray) equipment has been in our plant since 2008 and they have proven to be an integral part of our quality program mainly because of their reliability. When the system rejects a package everyone has confidence that the package has an issue to be handled. There has been minimal maintenance after all these years of service. Everyone within the manufacturing group including quality and maintenance are happy with the systems and are confident we are producing products free of any contaminants.”
- Pete Sheffield, Request Foods, Holland, MI
Burnett & Sons: “The Anritsu sales team was helpful and experienced, and the x-ray systems were easy to set up and program. We installed the Anritsu x-ray systems to work in tandem with our two existing metal detection systems to achieve improved quality assurance and food safety. Both x-ray detectors on each of the two lines are versatile enough to adapt from our smallest pack size of twelve ounces to our largest pack size of 11 pounds. We are well satisfied with the performance of these systems and the extra measure of food safety they provide.”
- Jim Burnett, Burnett & Son Meat Co. of Monrovia, CA
“Power Packaging: Thank you and your team for the excellent support that we received during this project. I was impressed with the Anritsu staff we worked with and appreciate the quick response on getting the x-ray unit in and set up in our plant.”
- Rich Moldovan, Maintenance Manager, Power Packaging, Geneva, IL
“The service call to prepare our machine for shipment to a new facility went great. Your technician was here at the appointed time and checked in with us prior to the visit to let us know he had arrived at the airport. Thanks again for the professional support.”
- Tara R.
“Your technician was awesome to have in here, as every Anritsu employee has been so far. It is a joy to work with all of you. It is awesome having these guys come in. I will be scheduling another ‘QIS’ visit soon. This will be for proactive evaluation on the X-Ray machines as well as the Checkweighers.”
- Joe S.
“Thank you for the follow-up. Your service technician was great. I believe the machinery is running smoothly.”
- Kurt H.
“Thank you for checking up on us. Your technician did a great job and was very thorough in both investigation and explanation of what was causing our problems. I only regret I did not have more time to spend with him due to numerous events coinciding on the same day. The machine is working just fine.”
- Glenn L.