Every network experiences problems. The key to solving them is to have the precise tools at hand to address them the instant they are detected. Anritsu offers a customizable toolbox that provides network engineers with comprehensive, instantly accessible tools to troubleshoot problems fast across converged wireless and data communications networks
Benefits:
Troubleshoot complex problems with limited information
Our Troubleshoot solutions cover converged, next generation (NGN), legacy and hybrid networks across signalling, userplane and voice quality
Network vendor neutral - Protect your subscribers confidentiality by integrating security and access rights
Scalable from a few links to 10000’s
Correlation between different signalling links, userplane data and voice quality
Your subcribers experience the benefits
Reduced time-to-market for new services and quickly resolved network problems translate into increased subscriber satisfaction and increased operator revenue.
Reduce complexity and technician workload
Powerful end-to-end tracing across converged networks gives you the complete troubleshooting advantages in heterogeneous network infrastructures. Our intuitive, web-based portal makes it easy to view information that pinpoints where the problem is, reducing the technicians workload.
Revenue Protection
When a service is unreliable or unavailable, revenue is being lost until the problem can be identified and action taken to resolve it. Anritsu’s troubleshooting applications provide the best tools to uncover the root cause of problems, and prevent revenue-loss once action is taken.
MasterClaw™ is a probe based non-intrusive monitoring system designed to provide full end-to-end monitoring of converged networks, making MasterClaw the leading service and network monitoring system for GSM, GPRS, UMTS, LTE, SS7 and VoIP networks. Signalling and user plane data captured by the distributed high performing intelligent MasterClaw probes is turned into critical business and operational information. The data is available to users in both real-time and via comprehensive reports.
As part of Anritsu's overall Service Assurance Solution portfolio, MasterClaw provides a set of powerful and intuitive applications:
Base system:
Quick Application Launch Portal
The portal is the focal point for MasterClaw providing a quick and integrated access to all applications and real-time graphical overview of the network and service performance. With the ability to customize the portal content, and control user-rights, your MasterClaw users only get the information relevant to them. The web browser based GUI provides an easy-to-use single sign-on access to the MasterClaw applications via the application launcher.
Alarm Manager
Network surveillance application manages a wide set of alarms detected by MasterClaw, including signalling errors, network load or service quality related. Interfaces northbound to 3rd part FMS systems via standards based protocols such as SNMP are available.
Protocol Analysis
The Protocol Analysis application is a multi-user and multi-protocol systems tool used for seamless protocol decoding and filtering of historical and real-time signalling information.
Troubleshooting
eoFinder Browse
eoFinder Browse enables to browse individual subscriber events (such as calls or SMS) collected over various network interfaces. For example, a call event collected on UMTS Access Network would contain call destination, location, duration, drop/release cause, etc. eoFinder is the ideal tool for handling customer complaints as data is stored over long period of time.
eoFinder Trace
eoFinder Trace is the new name for Call Trace, signifying the relationship with eoFinder Browse, the new xDR based troubleshooting tool. The eoFinder Trace now has a suite of new features in the GUI, like the tabbed result panel and advanced searching functions complete with a more modern look and feel. eoFinder Trace offers possibility to trace subscriber activities and view the call sequence flow as well as signalling messages exchanged during the subscriber activity.
IP Service Troubleshooting
Our troubleshooting applications enable wireless service providers to efficient analysis and debugging of data services on user plane level over the Gn and Gp interfaces and any specific user’s ongoing or completed data sessions. It provides full visibility on data service performances of specific subscribers assuring easy detection of flaws and errors. Being fully integrated with the standard Call and Session Trace application, the IP Service Troubleshooting Tool provides a consolidated view of a user’s IP service session by correlating the user plane service performance indicators collected over Gn and Gp interfaces, with related signaling messages.
Real Time Monitoring
MasterClaw eoLive
MasterClaw eoLive support tasks of first and second level Service Management Center (SMC) personnel for monitoring of mobile networks, fixed-line networks and convergent services (e.g. based on IMS). MasterClaw eoLive provides real-time dashboards with relevant key indicators from each domain. Strong workflow support is provided by drill-down into error causes, individual data records and traces for conducting detailed troubleshooting.
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